Monday, January 2, 2012

Reflecting! Renewing!

2011 is now in the history books, memories neatly tucked away for later review.  2012 has started and with it the prospect of the unknown. Some will jump into the new year with gusto, challenging the new year to provide new and exciting experiences. Others have reflected on their 2011, wonder what was great about it, look to see what could be better. Opportunities abound with the new year. The start of the new year is like the start of a new day. No matter how miserable yesterday may have been today is a fresh start with the hope that better things will happen.
Reflecting on 2011 was a time for Precious Pets Transport to step outside our comfort zone. Business was easy when Jill and I did everything. We could control the quality of a clients experience. 2011 became a time when we could no longer do everything. We needed to put our structure and trust on the line for others to see and experience. It was scary, exciting, frustrating, and at times down right exhausting. But we got through it, not much bruising, a little wiser for the experience. But most of all we have meet wonderful people, had some great trips, seen beautiful sights, laughed and really enjoyed our passengers.
We have always been a tiny business, using big ideas to get us where we wanted to go. Its been said that if one pretends they know what their doing long enough, edventually you really do know what your doing. Trial by fire. I'm not saying we're a big business, we're by any stretch of the imagination far from big. But we operate with big ideas. Committment, honesty, hard work, was really all we had to offer our clients. This is the basis of what we built our business. If we told a client 5 to 7 days across country then by dagnabit we were going to do it. If we could not do what the client needed then it was better to be honest and say so. Give the client the option of finding different means to get their pets moved. Has it lost us money by doing so, sometimes. We promised ourselves we would never put a pets life before the dollar bill.
We have over the years made every attempt to say what we mean, and mean what we say. Jill and I set our mission statement about thee months after we started out business. We've made every decision by asking, "Will this decision require us to compromise our mission '.
Our mission:   To provide the safe, secure, comfortable, provide love, structure, and get every pet home as quickly as possible, for every pet we agree to transport. To be open and honest with our clients about the timeline of their pets transport.
2011 required us to find other drivers that agreed with this same mission. After many request, lots of digging, plenty of frustration, we have been blessed with a few drivers that have been what could only be said as one word. OUTSTANDING. We have not grown at the pace of many companies. We want to keep the structure we've set and hold firm to our mission while growing our business.
Starting 2012, Jill and I continue with our committment to provide your pets with be best care we possibly can, when you entrust them to us. We also promise that we will make ever attempt to use drivers that are willing to make that same committment.
Happy New Year everyone !!!!
https://www.preciouspetstransport.com

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